New England Biolabs (NEB) Product Supply in Australia

Genesearch has been the Australian Distributor for New England Biolabs, Inc. (“NEB”) products since 1983. While you can continue to order through our e.freezers, NEB has established its own Australian subsidiary (NEBA) and will soon begin a new direct service as well.

Starting on July 1, 2019, you may place your orders for NEB products directly with NEBA, by telephone, email or web shop using the contact information below:
New England Biolabs ANZ
Building 22, 270 Ferntree Gully Road
Notting Hill Vic 3168

Phone:1800 934 218
If you are currently using the Genesearch eFreezer to order NEB products through, you may continue to do so, as there will be no immediate change to this supply channel.  Genesearch and NEB are committed to working together to ensure no disruption in the service levels that you have grown accustomed to when obtaining NEB products.

Please note that from July 1, while you can continue to order via your e.freezer, official purchase orders for NEB products (including those preassigned to e.freezer smart cards) should be made out to New England Biolabs ANZ. Orders for all other suppliers should continue to be made out to Genesearch. If there is no supplier-limited purchase order linked to your smartcard, this does not affect you.

Please contact us if you have any concerns or questions regarding this.